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1. Order Processing
All orders received are processed daily to expedite their dispatch.
2. Shipping Carriers
To guarantee the timely delivery of your order, we collaborate with reputable shipping carriers, including DHL Express and UPS. These esteemed carriers are renowned for their global reach and reliability, ensuring that your package is delivered safely and promptly.
3. Delivery Timeframes
The delivery timeframe for your order is contingent upon various factors, including the destination address and the selected shipping method. However, we aim to deliver orders within the following estimated timeframes:
- Domestic (within United Kingdom): 1 business day
- International (outside United Kingdom): 3-5 business days
Please note that these timeframes are approximate and may be subject to variation due to unforeseen circumstances or factors beyond our control. Nevertheless, rest assured that we remain committed to minimising delivery lead times and ensuring your order reaches you as expeditiously as possible.
4. Tracking Information
Once your order is dispatched, we will provide you with a tracking number via email. This tracking number enables you to monitor the progress of your shipment from our facility to its destination. We encourage you to regularly check the provided tracking information for real-time updates on your order’s delivery status.
5. Return Policy
At Knights Legal Outfitters, we are dedicated to customer satisfaction. If, for any reason, you are not entirely satisfied with your purchase, you have the option to initiate a return within 14 days of receipt, provided that the legal attire remains unused and in its original condition. For more details on our return process, please refer to our dedicated Return Policy.
7. Customer Support
Our customer support team is always available to address any inquiries or concerns you may have regarding your order, delivery, or any aspect of your shopping experience with us. Please feel free to reach out to our friendly and knowledgeable representatives via email info@knightslegal.co.uk
or by telephone +442034889981